To:            Our Valued Clients

From:        Zinntopia Rentals Retreat & Private Events

Date:         April 7, 2021

Subject:    Business Closure, Refund

 

It is with the deepest of regrets that we wish to inform you of the immediate and permanent closure of Zinntopia. Please know that this was an extremely difficult decision to make, but one that unfortunately was necessary.

 

 We are under civil Authority to not gather, not operate. These endless extensions of business shutdowns ordered by the State of Washington, have made it impossible to anticipate when operations will be allowed to resume. It has been over a year since the first Proclamation of stay home stay safe to “Flatten the Curve”  Many extensions have applied to our business scene and there  is no end in sight. 

 

We had hoped that the restrictions on gatherings would have been lifted by now, We had hoped the introduction of Vaccines would have helped ease restrictions; unfortunately this is not the case and we are under threat of moving backwards in the States Safe Start Plan. 

 

The combination of  this uncertainty and  personal Health issues have forced us to make this difficult decision and have forced us to close our doors and Cease operation. 

 

All reservations are therefore cancelled, and  refunds will be given as follows:

 

• Clients who booked through Airbnb will receive a 100% refund directly from Airbnb. They will also receive assistance finding a new rental. 

 

• Clients who booked through VRBO will be approved for a 100% refund through VRBO, and will receive assistance with booking another property.

 

• Clients who booked directly via Zinntopia.com are asked to request a refund via email to zinntopia@gmail.com. Refunds will be issued as soon as possible, but may take up to 45 days after the request has been received.

 

• All clients who purchased Accidental Property Damage Insurance should contact CSA directly for a refund. 

 

A liquidation sale  will be on or after April 15th, 2021. Please send an email to for details. 

The decision to close Zinntopia was not made lightly; it was an excruciatingly difficult decision, and comes at great personal cost to the owners, who have truly loved every minute of their time operating Zinntopia. The people, the celebrations, the connections, the community - the loss is  devastating, but the season to say goodbye is upon us. We recognize that closing the business will have a substantial impact on our customers on a personal level. So many have chosen Zinntopia for weddings or other treasured celebrations, and we deeply regret being unable to provide the accommodations. We want to personally apologize for this inconvenience. 

 

Wishing you all a safe passage as we navigate the Pandemic together as a community. I would hope we can all be kind to one another, be understanding, be patient and not give up hope.  

 

  We want to extend a heartfelt thank you and best wishes to each and every client, as each of us struggle in our own ways with this tragic pandemic and the prolonged, negative impact it has had on our lives. 

 

Mariam Zinn